FAQ

What ingredients do you use?

All of our ingredients are thoughtfully sourced to create safe, sustainable products that are vegan, cruelty-free, phthalate-free, and never tested on animals. All of our candles are made with 100% domestically-grown soy wax and cotton core wicks.

What's the best way to care for your products?

Products need love too! To care for our candles, trim the candle’s wick to 1/4” before or after every burn session and allow the candle to burn for 3-4 hour intervals, or until a full melt pool has formed.

How fragrant are your candles?

Pacific Candle Co. candles use the maximum fragrance allowed in soy wax. We find that the 8oz candle can fill a room up to 400-500 square feet, but is best used in a room such as a kitchen, bedroom, or dining room (somewhere not as open). 

Do you offer free shipping?

Of course! All orders over $50 ship for free!

Do you offer wholesale opportunities or reduced pricing for bulk orders?

To request to become a Pacific Candle Co. stockist, please send us your contact information to pacificcandlecoshop@gmail.com and we will follow up shortly.

If you're interested in placing a wholesale order, we are available on Faire at https://pacificcandleco.faire.com.

How long will it take to get my order?

Please allow 3-5 business days for your order to be processed and shipped. Once picked up and scanned in by our carrier, domestic orders shipped within the contiguous U.S. may take 2-5 business days to arrive, depending on location. AK, HI, and outlying territories may take longer.

Please note: once a package is shipped, the tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. Contact us regarding missing or stolen packages.